PeopleNet Case Studies

We can give you a real edge in performance.

Want proof? Meet a few of our customers and find out how PeopleNet has made a critical difference in their long-haul fleet efficiency, safety, compliance and customer satisfaction.

PeopleNet’s ConnectedDriver App Helps Quality Carriers Enable Driver Mobility

CUSTOMER

Quality Carriers (QCI), Tampa, Florida

CHALLENGE

Find solution to support driver mobility by improving communication and access to information both in and out of the cab.

SOLUTION

PeopleNet ConnectedDriver™

RESULTS

  • The ConnectedDriver™ app fully integrates with QCI’s existing PeopleNet technology.
  • Drivers can receive important dispatch updates, check messages from the back office and view their Hours of Service (HOS) totals on their mobile devices.
  • Drivers aren’t tethered to the cab; they can stay connected wherever they are.

In an increasingly connected world, drivers need remote access to information. The PeopleNet ConnectedDriver™ app gives them the freedom to live their lives off the clock and still be prepared for their next day at work.

– Cliff Dixon, Vice President of Information Technology, Quality Carriers (QCI)

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Gorski Bulk Transport Supports Drivers with PeopleNet's Video Intelligence Solution

CUSTOMER

Gorski Bulk Transport (GBT), Oldcastle, Ontario, Canada

CHALLENGE

Find integrated video system to increase driver safety and protect the company in case of an accident.

SOLUTION

PeopleNet Video Intelligence

RESULTS

  • Video Intelligence fully integrates with GBT’s existing PeopleNet technology.
  • Back office personnel can “see what the driver sees” to improve support in the field.
  • Recorded videos are used to train and reduce risky driving habits.

Given our long-standing relationship with PeopleNet, we were comfortable that the company would have a video solution that would fit our needs as an international carrier–and one that would fully integrate with our existing platforms.

– Ted Gorski, President, Gorski Bulk Transport (GBT)

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A Difference a Year Makes

CUSTOMER

JRayl Transport, Akron, OH

CHALLENGE

Find a technology partner that offers unlimited opportunities to help the company expand cost effectively.

SOLUTION

PeopleNet BLU® in-cab computers, Automated Workflow, eDriver Logs®, and the PeopleNet Fleet Manager.

RESULTS

  • Automated Workflow automates the arrival and departure process, eliminates calls and saves times for drivers and dispatch.
  • Automated prompts ensure documentation of information required for billing.
  • eDriver Logs has alleviated concern over CSA and DOT audits.
  • Tracking detention to eliminate scheduled delivery delays.

I can honestly say that PeopleNet goes to extraordinary lengths to resolve issues. I can reach
a person who is familiar with our company 24/7.
They are beyond fair in
how they treat us.

-Jeremy Payn, Analyst Programmer, JRayl Transport

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PeopleNet Helps TCA 'Best Fleet to Drive for' Winner Stay Connected with Drivers for Retention, Operational and Fuel Efficiency, Safety

CUSTOMER

Best Cartage

CHALLENGE

More timely, better formatted reporting to make better management decisions that drive productivity gains. Cell phone ban limits communication with drivers.

SOLUTION

PeopleNet BLU in-cab computers and the PeopleNet Fleet Manager

RESULTS

  • Electronic communications are a more efficient way to keep drivers connected.
  • Weekly driver scorecards help terminal managers counsel drivers about behaviors that undermine safety and fuel efficiency.
  • Weekly reports automatically delivered in minutes, saving several days each month pulling data from various sources and compiling reports.
  • Easy reporting customization to meet specific needs of each of three fleets.
  • Tools for growing Best Dedicated’s private fleet management.
  • Customer service/support exceeds expectations.

All of our customers are different and have different needs. We've grown because we help our customers find the right solutions for their business, and we find solutions for our business that help us do that.

-Richard Hepler, Manager of HR and Safety, Best Cartage

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PeopleNet a Trusted Advisor for Shaw

CUSTOMER

Shaw Industries, Inc.

CHALLENGE

Find a technology partner that offers direct access and personal service to help communicate with and track trucks.

SOLUTION

PeopleNet®, eDriver Logs®, Professional Services, Speed Monitoring, Vehicle Management

RESULTS

  • Reduction in driver log errors and HOS violations.
  • Speedy roadside inspections.
  • Improved delivery accuracy.
  • Increased back-office productivity.
  • Facilitation of coaching process for optimizing MPG.

SAFETY AND RISK MANAGEMENT IS ON EVERYBODY’S MIND THESE DAYS WITH CSA (COMPLIANCE SAFETY ACCOUNTABILITY), AND PEOPLENET IS A GREAT ASSET IN THIS AREA.

-Randy Black, Manager of Fleet Technology, Shaw Industries Transportation

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Viessman Trucking's Safety and Operations gets a 'Bonus' with PeopleNet

CUSTOMER

Viessman Trucking

CHALLENGE

Find a mobile communications provider that integrates well with TMW.

SOLUTION

PeopleNet Driver Terminal and BLU.2, Automated Workflow, eDriver Logs®, Vehicle Management.

RESULTS

  • Drivers and dispatch save thousands of hours annually in telephone calls.
  • Automated Workflow eliminates misunderstandings about routing/scheduling.
  • eDriver Logs reduces fleet liability.
  • Vehicle Management provides valuable information for uncovering training opportunities.

BEYOND THE TIME-SAVINGS, AUTOMATED COMMUNICATIONS CUT DOWN ON CONFUSION AND MISTAKES THAT TYPICALLY END WITH ‘BUT I THOUGHT YOU SAID.’ PEOPLENET PROVIDES DOCUMENTATION AND TRACKING FOR ENSURING THAT THE DRIVER NOT ONLY RECEIVES INFORMATION FROM DISPATCH, BUT ALSO READS MESSAGES. WE DON’T HAVE TO RELY ON THE HUMAN EAR, WHICH IS A MUCH MORE ACCURATE WAY OF COMMUNICATING AND KEEPING EVERYONE ON TRACK.

-Paul Schmitz, Driver Manager of Viessman Trucking

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CPX Drivers' Bottom Line Success Trends Up with PeopleNet

CUSTOMER

CPX

CHALLENGE

Meet increasingly stringent HOS regulations and improve operational efficiency.

SOLUTION

PeopleNet eDriver Logs®

RESULTS

  • Improves quality of drivers’ on- and off-road life.
  • Reduces costs for fatigue-related incidents by 61% from 2007 to 2009.
  • Reduces rollovers by approximately 67% from 2007 to 2009.

THE REAL TEST OF A SUCCESSFUL TECHNOLOGY IS THAT USERS CAN’T DO THEIR JOB WHEN IT DOESN’T WORK. OUR DRIVERS AND ADMIN STAFF HAVE COME TO RELY ON PEOPLENET AND DON’T WANT TO LOOK BACK.

-Clint Hall, IT Manager of CPX

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Fastenal Stays Ahead of the Compliance Curve

AN INTERVIEW WITH FASTENAL CORPORATE TRAFFIC MANAGER KEVIN LARSON

Fastenal’s 375-vehicle fleet enables the company’s 2,500-plus stores to provide customers immediate access to locally stocked products, including items that can be stocked for their specific businesses. Efficient, on-time delivery is essential for keeping the company’s commitment to its customers.

WHY DID YOU DECIDE TO IMPLEMENT ONBOARD TECHNOLOGY?

“Initially, we wanted to be more compliant. The regulatory environment is pointing to technology as the wave of the future and we want to be ahead of the curve, especially with the EOBR mandate proposal on the table. Plus, the technology also presents opportunities to improve our operation.”

MINNESOTA HAS BEEN A TEST STATE FOR CSA, SO WE’VE EXPERIENCED FIRSTHAND HOW CSA CLEARLY RAISES THE BAR ON SAFETY. WE WANTED TO RAISE OUR BAR AS WELL. THAT EFFORT IS ALREADY PAYING OFF IN FASTER ROADSIDE INSPECTIONS.

-Kevin Larson, Corporate Traffic Manager of Fastenal

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NTB Driver Care Program, Safety, and Efficiency Boosted by PeopleNet

NTB has a strong philosophy regarding the value of their drivers. They understand that drivers are the company’s mobile ambassadors and have been a key factor in their success and extensive growth since 1974. NTB’s Driver Relations group keeps drivers in the loop every day about important events, and acts a conduit for driver communications to and from other areas of the company.

Safety and efficiency are critical to the good health of any trucking company, but can sometimes be tested as many of NTB’s customers have stringent requirements for on-time delivery, some as high as 99.8 percent. NTB’s automated, computer-optimized dispatching program considers driver’s hours, home dates, and other factors that help drivers achieve success safely and efficiently.

We installed PeopleNet in 2003 to increase our efficiency. We saw a trend beginning to develop that indicated companies preferred transportation partners with mobile communications in their vehicles.

-Dan Wood, ITS Vice President of NTB

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MVT on MPG: Raising the Bar and Driver Incentives

The desert almost dried up Mesilla Valley Transportation’s future in the first six months of its operation. CEO and founder Royal Jones explains, “We’re located fairly far from our customers, which adds to fuel costs and subtracts from earnings. At first I thought about selling one of our two trucks and returning to driving, but instead began to turn monthly losses by getting more mileage out of fuel we purchased—improving MPG.”

Today, logging an average of 13 million miles per month on 1,100 vehicles, MVT continues to live and breathe MPG. Mesilla Valley Transportation (MVT) implemented PeopleNet Vehicle Management with the distinct purpose of improving MPG, and that’s just what the firm did—big time. Within three months, the first of many milestone savings was logged, surpassing ROI projections.

In the first year of using PeopleNet Vehicle Management, Mesilla Valley Transportation cut fuel purchases by 300,000 gallons per month, chalking up $900,000 to one million dollars a month savings in fuel cost. According to Jones, “Our initial goal was to raise MPG by .2 to.3 of a mile. But we ultimately killed it with MPG that was nearly 30 percent better. PeopleNet reports that are based on Vehicle Management data helped us identify driver behaviors we could manage to drive MPG improvements. The next important step was to get inside drivers’ heads.”

OUR INITIAL GOAL WAS TO RAISE MPG BY .2 TO.3 OF A MILE. BUT WE ULTIMATELY KILLED IT WITH MPG THAT WAS NEARLY 30 PERCENT BETTER. PEOPLENET REPORTS THAT ARE BASED ON VEHICLE MANAGEMENT DATA HELPED US IDENTIFY DRIVER BEHAVIORS WE COULD MANAGE TO DRIVE MPG IMPROVEMENTS. THE NEXT IMPORTANT STEP WAS TO GET INSIDE DRIVERS’ HEADS.

-Royal Jones, CEO and founder of Mesilla Valley Transportation

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How PeopleNet eDriver Logs Helped a Regional Carrier Keep its Pristine Compliance and Safety Records intact: An Interview

CUSTOMER

Hoekstra Transportation, St. Anne, Illinois

BOTTOM LINE

  • Ensures drivers get adequate rest.
  • Improves risk management.
  • Keeps insurance rates low.
  • Supports driver retention.
  • Improves load planning.

THE SYSTEM IS A WIN-WIN FOR OUR DRIVERS AND THE COMPANY, FOR ENSURING HOS COMPLIANCE AND PROTECTING OUR SAFETY RECORD. OUR DRIVERS GET ADEQUATE REST FOR THEIR PERSONAL SAFETY, AND PRESERVING OUR SAFETY RECORD KEEPS OUR INSURANCE RATES IN CHECK.

-Steve Hoekstra, CEO, Hoekstra Transportation

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PeopleNet Helps Turner Gas Turn Safety Around

 

Turner Gas Company had been exploring a relationship with PeopleNet for some time and during the second quarter of 2009, Turner implemented eDriver Logs and Speed Monitoring in their diesel and propane truck fleet covering a nine-state area.

THE SYSTEM GIVES US CRITICAL INFORMATION THAT LETS US KNOW WHERE OUR TRUCKS ARE AT ALL TIMES, SO WE CAN COMMUNICATE DELIVERY INFORMATION MORE ACCURATELY.

– Turner Gas Co. Vice President and Controller

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Fast-Moving Fleet Finds ROI, Fast

Service First Distribution, transportation division of Mid South Baking Co., makes 7,500 deliveries of 1.5 million buns to 2,500 fast food restaurants from New Mexico to the Carolinas per week. At that clip, the quality of the company’s delivery and distribution system is absolutely critical to accurate, on-time delivery of quality products. Continuously looking for ways to improve distribution productivity, the company was seeking a system to provide in-cab management data and greater visibility into vehicle status and the ability integrate data into backend systems. They found PeopleNet, and a comprehensive solution that drives impressive efficiencies across the fleet, from pick-up to delivery. What’s more, Mid South Baking Co. reached ROI in less than a year. Very fast, indeed.

WE REACHED ROI IN LESS THAN A YEAR. RIGHT OFF THE BAT. MPG JUMPED BY .8, OR APPROXIMATELY 15% FUEL SAVINGS FOR 10 MILLION MILES.

-Mike Little, Director

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PeopleNet's Tailored Solutions Rings up $50,000 Annual Savings for Carolina Cargo

Carolina Cargo is a major coast-to-coast common carrier based in the Southeast United States that hauls dry goods, produce, and beverage to and from California. The company has been improving operational efficiency with PeopleNet BLU In-Cab PCs since 2009. When President Jim Crowder challenged PeopleNet Tailored Solutions group to help automate an expensive, time-consuming workflow, PeopleNet passed with flying colors.

WORKING WITH DAVID AND THE TAILORED SOLUTIONS TEAM WAS GREAT. THEY WERE ABLE TO TAKE MY IDEAS, AND DEVELOP THEM INTO REALITY. THIS REALITY WENT STRAIGHT TO OUR BOTTOM LINE. THE ROI TOOK LESS THAN FOUR WEEKS. I WANT TO COME UP WITH ANOTHER IDEA JUST TO WORK WITH DAVID AGAIN.

-Jim Crowder, Carolina Cargo

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PeopleNet eDriver Logs Boosts Safety, Compliance, Driver Earnings

When Kevin “Skip” Parker joined Service Transport in January 2008 as Safety Director and Responsible Care® Coordinator, he inherited the company’s unwavering commitment to the chemical industry’s issues related to health, safety and the environment. He also inherited a way to help the company measure up to this commitment—PeopleNet.

Moving eDriver Logs to the front burner

Although STC installed PeopleNet Driver Terminals in all of its trucks in 2002, the system was being used primarily for messaging, leaving eDriver Logs simmering on the back burner. Soon after Parker arrived on the scene, he initiated what he calls “a three- and four-tiered program”—a gradual process of familiarizing drivers with the system and training them in several groups at each terminal—beginning with six hand-selected drivers to test a training plan.

OUR DRIVERS AND STC WILL MAKE MORE MONEY THIS YEAR BECAUSE OF EDRIVER LOGS. WE'RE SAVING OVER $2,000 PER MONTH IN OUTSIDE AUDITING FEES IN ADDITION TO THE COST AND ENVIRONMENTAL IMPACT OF PAPER. THE DRIVERS GAINED TWO TO THREE ADDITIONAL HOURS OF PAID DRIVER TIME EACH WEEK BECAUSE OF THE ELIMINATION OF QUARTER-HOUR INCREMENTS, SO IT'S A WIN-WIN ALL THE WAY AROUND.

-Kevin “Skip” Parker, Safety Director and Responsible Care Coordinator

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Protecting a Perfect Compliance Record

Iowa-based GSTC, Inc. has a stellar compliance record. Perfect, in fact. But that didn’t stop Vice President and General Manager, Tom Schmidt, from taking proactive steps to ensure continued HOS compliance and avoid possible future fines that would blemish the company’s record. Since 2005 GSTC has been utilizing PeopleNet’s eDriver Logs, Automated Workflow and Vehicle Management applications. It was a move Tom calls, “An outstanding decision.” The system helps prevent fines for HOS violations, saves paperwork for drivers and provide indisputable defense for deterring frivolous lawsuits. And it even made for a seamless and positive DOT compliance audit. “It was an incredibly smooth and pleasant process, thanks to eDriver Logs,” says Schmidt.

WITH SO MUCH AT STAKE—COMPLIANCE, DOT AUDITS AND FINES, INSURANCE RATES AND MOST IMPORTANTLY SAFETY—WE HAVE TO ENSURE ACCURATE LOGS. THERE IS SIMPLY NO MORE EFFICIENT WAY TO DO THAT THAN A SYSTEM SYNCHING EOBRS TO EDRIVER LOGS AND A GPS SYSTEM.

-Tom Schmidt, Vice President and General Manager

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Driver Out of service Down 55%, Driver Productivity up 30%

Customer service wasn’t the issue. Driver-out-of service was. For Pollywog Transport, a small trucking firm serving some of the world’s largest companies, exceptional service has always been key to success. But driver DOT citations for log violations were causing a high rate of driver-out-of-service. Despite the challenge, the fear of driver protest kept President Steve Teeple from investing in onboard communication technology. Today, he probably wonders why he waited so long, “I don’t understand how anybody can run a trucking company without PeopleNet. This technology is a must-have for hands-on management.” The long-haul fleet, with 33 power units and 90 trailers for refrigerated and dry commodity operations, now utilizes tracking, automated dispatch, electronic driver logs, automated fuel tax reporting and real-time performance tracking. The result: Driver-out-of-service from 90% to 35%. Driver productivity improved 30%. Reduced insurance costs 20% in the first year, an additional 10% the following year. Reduced ISS inspections…and more. Now, everyone is smiling.

IN JUST UNDER TWO YEARS, WE’VE BROUGHT OUR DRIVER OUT OF SERVICE DOWN TO 35%.

-Steve Teeple, President

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eDriver Logs for Efficient HOS Compliance

A Platinum Member of Canada’s 50 best-managed companies, MacKinnon’s long-haul fleet is made up of 300 over-the-road flatbed and tandem dry-box vans. It just so happens that the company also has a premier safety record, winning eight consecutive TCA Safety Awards in its division.

When asked about the secret to the company’s impeccable safety record, Senior Vice President of Operations Rick Miller explained, “We do our due diligence on drivers and have a very low turnover rate—well below 25 percent over the last eight to nine years. With that kind of retention, we’re able to build safety awareness and driver performance that supports a great record.”

MACKINNON’S 98.5% ON THE LOGBOOK PORTION WAS THE HIGHEST RATING EVER EARNED BY AN OVER-THE-ROAD COMPANY.

-Rick Miller, Vice President of Operations

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MPG Boost, 27%

USA Logistics Carriers has realized a fuel mileage increase of 1.5 miles per gallon across its entire truckload fleet of 600 power units and 2,000 trailers. The Texas-based company, specializing in across-the-border transport to and from Mexico, has seen its overall fuel mileage rise from 5.5 miles per gallon to 7—a 27% improvement-since implementing PeopleNet’s Vehicle Management application to monitor both vehicle and driver performance in 2009.

“We chose PeopleNet because we were looking for a company that would give us more support on the IT side-and assistance in developing a system that would meet our needs,” explained Jim Aleman, the company’s chief operating operator. Vehicle Management warns of potential mechanical problems that can cause excess fuel use. It also helps the carrier control speeding and improve overall driver performance. “PeopleNet has given a great tool to monitor everything we do,” said Aleman.

AFTER A YEAR WE INCREASED MPG FROM 5.5 TO 6.9.

-Jim Aleman, Chief Operating Officer

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45 Days. $105,000 in Savings.

Based in Birmingham, Alabama, P&S Transport is a for-hire, specialty flat-bed carrier that has grown from 20 to 260 trucks since its start in 2004. All company trucks have PeopleNet onboard computing equipment. When fuel costs spiked to over $4.00 per gallon during the summer of 2008, PeopleNet implemented an MPG Guarantee Program that assessed all the various factors impacting fuel efficiency and saved P&S Transport $105,000 in hard-cost savings in just 45 days-with an average MPG increase of nearly 9%.

P&S Transport is no isolated example. PeopleNet’s MPG Guarantee Program has been shown to save individual long-haul fleets anywhere from $2,000 to 10,000 per truck—improving fuel economy by as much as 15 percent during the first full year of a focused fuel management program. In some cases, it has even doubled a firm’s profitability.

ACHIEVING ROI IN ABOUT A MONTH FAR EXCEEDED OUR EXPECTATIONS.

-Scott Smith, Vice President

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Sustainability Benefits with Huge ROI

HP Hood LLC is one of the country’s largest branded dairy operators, with approximately 4,500 employees operating its 17 manufacturing plants throughout the U.S. The company also handles its own product distribution with more than 350 power units, including 10-wheel straight trucks and tractor-trailer units.

As one of the nation’s leading dairy processors, HP Hood prides itself as an industry leader in all aspects including sustainability. The privately held company has joined the SmartWay Transport Partnership, an innovative collaboration between the U.S. Environmental Protection Agency (EPA) and the freight industry designed to increase energy efficiency while significantly reducing greenhouse gases and air pollution. SmartWay’s collective goal is to reduce 33 to 66 million metric tons of carbon dioxide and up to 200,000 tons of nitrogen oxide per year by 2012.

OUR FLEET HAS SAVED $150 EACH MONTH IN MAILING FEES AND REDUCED PAPER CONSUMPTION FROM 14 BANKERS’ BOXES PER MONTH TO JUST ONE PER QUARTER.

-Heidi Henderson, Logistics and Business Analyst

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